A roadmap for a digital transformation

This is a holistic transformation process that involves the entire organization. In order to achieve this transformation, all processes and employees must be involved. It’s built on a different strategic vision about how the organization should act and react. Digital transformation is the incorporation of computer-based technologies into an organization’s products, processes, and strategies. Organizations undertake digital transformation to better engage and serve their workforce and customers and thus improve their ability to compete.  

What Is a Digital Transformation Roadmap? 

An organization’s digital transformation roadmap describes how it will transition from existing digital processes to new digital processes. It is similar to taking a road trip – you know where you are and where you want to go, but you must plan how to reach your destination. 

The digital transformation roadmap assists in defining and managing the project. To ensure a successful transformation, it provides a framework for transferring from one tool to another – including everything from technology to people to processes. 

How to Create Digital Transformation Roadmap in 5 steps? 

            Step 1: Gather and analyze data 

When you collect and analyze data before you begin your transformation process, you will be able to measure the effectiveness of your initiative. For instance, before implementing new tools or processes, you should determine how much time your team is spending on a particular task before undergoing a digital transformation. It is possible to evaluate the success of your initiative by measuring and comparing the outputs following the transformation. 

           Step 2: Set goals and objectives 

The transformation process should be guided by clear, realistic, and measurable objectives. You can achieve real ROI faster by setting goals for your organization. When your roadmap is divided into chunks, your team will be able to manage the transformation more effectively – such as stopping at rest stops during your road trip. With each phase, you are given a smaller goal to accomplish and have an opportunity to regroup and reassess your strategy. Make sure you are still on track by double-checking and making adjustments as necessary. By developing scenarios with varying degrees of probability, management can perceive the potential future in alternative ways, which widens their horizons, forces them to think about opportunities and risks, and increases their responsiveness to various unfolding events. After the current and target states are well known, it is necessary to analyze the gap between them in order to understand its width and what it takes to bridge it. Breaking up your roadmap into smaller pieces will make your transformation easier to manage. Plus, individual goals allow your team more opportunities to celebrate the small victories and the big ones, which builds momentum. After each phase, reground and consider your plan going forward. Reflecting on past bumps in the road can help you navigate subsequent phases more smoothly.  

        Step 3: Create a transformation-ready culture 

We have already discussed the importance of culture in successful digital transformation – but getting everyone on board before any changes take place is crucial for achieving the desired results. The new processes and technology will not be of value unless your team sees the value in them. 

Provide effective communication regarding the need for change and how digital can contribute to improvements in efficiency and productivity. Discuss how the new systems will make your team’s work more manageable or how they will reduce frustration and complications with them. 

It is important that you give your team members the opportunity to express concerns, express opinions, and share ideas regarding how to make the implementation of the new technology more effective – especially if they appear to be hesitant about experimenting with it. 

      Step 4: Invest in agile project management 

It is the responsibility of the project manager to create a collaborative environment for the implementation, testing, and response to changes. It is critical to have a set plan, but agile project management allows the team to continuously review the set plan and make adjustments as necessary. 

Using agile project management, transformation efforts are ensured to be successful by breaking them down into sprints followed by feedback. In order to improve the implementation process as a whole, you gather feedback from your team after each change. 

A comparison of agile project management with a road trip can be made by comparing it to having a co-pilot sitting in the passenger seat. In addition to accommodating detours and unanticipated rest stops, they will also accommodate requests from other passengers. 

     Step 5: Secure Funding 

The cost of business transformation is large and requires a significant amount of funding. In a recent report, it was predicted that digitalization would grow at a compound annual rate of 16.5% by 2024. Funding is essential to obtaining a positive ROI in the long run, even if the effects of digital transformation are not immediately apparent. There will be a significant amount of investment required in the acquisition and development of talent. This will include the purchase of updated tools and software, the upgrade of your systems, and the training of your employees. Having secured significant investments, they can be fairly distributed among the chapters. You should establish accountability in order to ensure that your initiative remains active and on track. Allocate an owner to each of the mini projects needed to complete your digital transformation in order to achieve your goals. Be sure to regularly check in with them to ensure they are receiving the support and resources they need to be successful and on time.

Drive your digital transformation with Intelion

A digital transformation roadmap can seem long and often complex. While there are bound to be holdups along the way, you can ensure your safe and on-time arrival by providing in-depth guidance and support for your users right from the start.

With Intelion Systems Digital Adoption Platform, you can provide contextual guidance for users in real-time — keeping them engaged and informed as they work. Intelion interactive walkthroughs and training are customizable, so you can continue to address employee concerns and knowledge gaps at every stage of your transformation.

Schedule a demo with our experts to discover how Intelion can help you drive your digital transformation initiative.

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